Simplify Your Debt Collection
Nationwide and international consumer and commercial debt collections services you can rely on.
Recovering debts while maintaining the relationships you’ve built with your customers requires a fine balance. IDCC’s human approach to collections services centers around empathy for all.
Specializing in international Consumer Debt Collection (B2C) and Commercial Debt Collection (B2B), our extensive network of partners ensures we are always ready to support your collection needs throughout the United States and around the world.
Third-Party Debt Collection Services
When accounts have been past due for more than 60 days, or customers are deliberately avoiding payment, we take a purposeful, human approach to resolve balances.
Our experienced team reaches out to customers by phone, skillfully negotiating to maximize payments without compromising your relationships. When necessary, we escalate to a written Demand Notice and legal action, as approved by your counsel.
Guided by integrity and empathy, we work to find a reasonable solution for you and your customer.
Maximize
collections on balances
owed
Simplify your operations
and free up
valuable time
Activate our
expertise to
get efficient
results
Protect your
customer
relationships
and
reputation
Pay only
when we
successfully
collect
balances
First-Party Early Intervention Services
Early intervention is the best way to manage past-due accounts and maximize payments on them. However, it
can be difficult to find the time to stay in regular
contact with customers regarding overdue balances.
Our first-party debt collection services are tailored to
quickly and easily resolve debts while maintaining good
relationships with your customers. A courteous reminder
letter of payments owed, sent in your name, often
motivates customers to settle their balance in full.
When payment is received, we send a thank you letter
on your behalf.
Throughout the process, we provide monthly updates,
and you can decide when to approve partial payments,
reduce balances, or suspend collections efforts.
Guided by integrity and empathy, we work to find a reasonable solution for you and your customer.
Resolve
balances
quickly, with
fewer
defaults
Simplify your operations
and free up
valuable time
Maintain
good
customer
relationships
Automatically
transfer
accounts
to our
collections
services as
needed
Pay only after
accounts are
settled
Additional Services
International Debt Collection — Resolving accounts professionally, around the globe.
Trace Services — Asset searches and remarketing, site visits.
Skip Tracing — Tracking down customers who could not be reached by phone or mail through advanced database searches by our private investigator business partners.
Attorney Forwarding — In the event that there is no response from a debtor, and after comparing expenses versus your profit, we will forward the claim to our partner attorney in their area to move forward with a demand notice and legal action.
Legal Action — An attorney will send a demand notice and contact the debtor for payment. They will then recommend proceeding with legal action or closing the file if it is uncollectible.
Post-Judgment Debt Collection — We exhaust all options to enforce debt collection following a judgment in the courts, including bank garnishment, sheriff sales, debtor’s exams, and so on.