Debt Collections Made Better

DEBT COLLECTION IN AFRICA

Debt collection in Africa varies significantly across countries due to different legal systems and economic conditions. However, some general trends exist:

Key Aspects:

  • Regulation: Many countries have consumer protection laws, but enforcement varies. Some nations follow English common law, French civil law, or customary laws in debt recovery.
  • Collection Process: Typically starts with reminders and negotiations. If unresolved, creditors may involve debt collection agencies or take legal action.
  • Legal Enforcement: Courts can issue judgments for wage garnishment, asset seizure, or insolvency proceedings. Enforcement efficiency depends on the legal framework of each country.
  • Consumer Protections: While harassment is generally discouraged, protections vary. More developed financial markets (e.g., South Africa, Nigeria, Kenya) have stricter regulations.

Countries We are Available In

PRESENCE & COUNTRIES LIST

Please find more about our workflow and approach to debt portfolio management in the following countries

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Debt Collections Made Better

Transforming debt collections with a respectful approach for more satisfying results

Collections are not simply about the numbers, and it’s not all about collecting a debt — it’s about finding reasonable solutions that help people gracefully meet their financial obligations. At IDCC, we bring a human focus to debt collections by approaching every interaction with empathy.

IDCC performs its collections for our clients in a structured and organized way to provide maximum results in collection

  • Precise financial diagnosis regarding the existing debts of customers and the company itself
  • Debtor files are transferred to several departments, each handling a suitable type of file
  • Actual collection is done by a team with a financial background and excellent interpersonal skills to maintain the relationship between the customers and their debtors.
  • Using IDCC’s method, developed over years, collection will be effective and provide our customers with the desired results and a return of at-risk income