Debt Collections Made Better
DEBT COLLECTION IN North America
Debt collection in North America is governed by strict regulations in both the United States and Canada, ensuring fair treatment of debtors while allowing creditors to recover unpaid debts.
United States
- Regulation: The Fair Debt Collection Practices Act (FDCPA) protects consumers from abusive practices, limiting how and when collectors can contact debtors.
- Collection Process: Starts with notices and calls; if unpaid, legal action or credit reporting follows.
- Legal Enforcement: Creditors may sue for wage garnishment, liens, or bank levies. Bankruptcy is an option for debtors.
Canada
- Regulation: Each province has its own laws, but all require fair treatment. Collection agencies must be licensed.
- Collection Process: Similar to the U.S., involving written notices and negotiations before legal action.
- Legal Enforcement: Court judgments can lead to wage garnishment or asset seizure.
Countries We are Available In
PRESENCE & COUNTRIES LIST
Please find more about our workflow and approach to debt portfolio management in the following countries
- Canada
- USA
Debt Collections Made Better
Transforming debt collections with a respectful approach for more satisfying results
Collections are not simply about the numbers, and it’s not all about collecting a debt — it’s about finding reasonable solutions that help people gracefully meet their financial obligations. At IDCC, we bring a human focus to debt collections by approaching every interaction with empathy.
IDCC performs its collections for our clients in a structured and organized way to provide maximum results in collection
- Precise financial diagnosis regarding the existing debts of customers and the company itself
- Debtor files are transferred to several departments, each handling a suitable type of file
- Actual collection is done by a team with a financial background and excellent interpersonal skills to maintain the relationship between the customers and their debtors.
- Using IDCC’s method, developed over years, collection will be effective and provide our customers with the desired results and a return of at-risk income